Engineering | The implementation.
Defines the source records, tests the permitted actions and checks the returned result against the approved request.
FORWARD-DEPLOYED ENGINEERING
The deployment starts
with the operator’s desk.
A booking amendment has a sequence, an owner and a record. We work with your team to define those details before building the workflow.
Adoption | The handover.
Agrees responsibilities, trains the people handling exceptions and documents how the workflow is run and reviewed.
02 / THE HANDOVER IS THE POINT
Define it together.
Leave the team with the record.
Trace the current process.
Follow a booking change from the first instruction to the checked confirmation. Record the follow-ups, waits and failure points.
Test the agreed scope.
Build against the agreed records and permissions. Review rejected requests, incomplete confirmations and unresolved charges with the operator.
Leave an operating record.
Document the decisions, exception handling and verification checks so the team knows what the workflow is responsible for.
03 / DEPLOYMENT OPTIONS
Agree the operating environment
Deployment options are scoped with your team around infrastructure, security and governance requirements. Availability depends on the agreed pilot.
Multi-tenant
Assess a shared service where the agreed data separation, access controls and operating requirements allow it.
Single tenant
Assess a dedicated environment where isolation or configuration requirements call for it.
Bring your own cloud
Use your cloud environment, with data flows and governance agreed during scoping.
On-premise
Explore local deployment where the chosen models, hardware and maintenance plan support it.
04 / BUILD THE CAPABILITY