Sales, enquiries & quotations
Organise incoming rate enquiries, gather shipment requirements and prepare quotations and follow-ups for review.
UNHURDLED / FREIGHT & LOGISTICS
AI across your ocean freight operation.
Custom AI workflows for ocean freight businesses, from enquiries and quotations to bookings, shipment coordination, delivery and finance. Tell us what your team wants to improve.
Talk to us
WHAT WE BUILD
The records and decisions
behind the operation.
We scope the source records, approval points and intended outputs with your team before a pilot.
Bookings & documentation
Coordinate booking requests and changes, prepare shipping documents and check revised confirmations.
Shipment coordination & delivery
Keep shipment updates, release blockers, delivery arrangements and empty returns moving towards completion.
Costs, billing & reconciliation
Match approvals and services to costs and billing, investigate discrepancies and follow through on credits.
OCEAN FREIGHT / BUILT AROUND YOUR BUSINESS
A shipment connects
your whole operation.
A customer enquiry becomes a quote, a booking, a sequence of handoffs and a set of invoices. We work with your team to find where AI could reduce repetitive work, improve information flow and help resolve the exceptions that consume time.
Commercial work
Explore AI for rate enquiries, quotation preparation, customer follow-ups and sales support.
Operations & documents
Coordinate booking changes, shipping instructions, document corrections and customer updates.
Destination execution
Follow through on carrier release, rescheduled deliveries and empty-container returns.
Shipment finances
Connect costs, approvals, supplier disputes, customer billing and agent settlements.
THE WORKFLOW
From signal
to action.
Keep the context, the next action and the person responsible connected at every step.
- Enquire
- Book
- Coordinate
- Deliver
- Reconcile
POTENTIAL CONNECTIONS / SCOPED PER PILOT
TMS / ERPEmail & inboxesCarrier portalsDocuments & data
WHY UNHURDLED / FREIGHT & LOGISTICS
What the team needs to see.
Keep the source, the decision and the outstanding actions together.
Clear source records
The source record and the responsible person stay attached to the proposed action.
Visible decisions
The source record and the responsible person stay attached to the proposed action.
Completed actions
The source record and the responsible person stay attached to the proposed action.
AI WORKERS
Defined roles.
Named responsibilities.
Each role needs a source of truth, an approval boundary and a completion check.
Commercial Support Worker
Scope the records this worker reads, the output it prepares and the person who approves the next step.
Explore the library ↗Shipment Coordination Worker
Scope the records this worker reads, the output it prepares and the person who approves the next step.
Explore the library ↗Freight Finance Worker
Scope the records this worker reads, the output it prepares and the person who approves the next step.
Explore the library ↗WORKFLOW STARTERS
Patterns to
build from.
A closer look at the request, the records and the decision owner.
Commercial support
Bring customer requirements and rate information together to prepare a quotation and the next follow-up.
Gather the context
Prepare the next step
Your team reviews and approves
Shipment exceptions
Coordinate changes and disruptions across carriers, agents, customers and transport providers, with approvals and completion evidence.
Gather the context
Prepare the next step
Your team reviews and approves
Finance & reconciliation
Trace approved charges into customer billing, resolve supplier discrepancies and reconcile shipment-linked agent debits and credits.
Gather the context
Prepare the next step
Your team reviews and approves
- 01Trace one request from its arrival to the final record.
- 02Scope and pilot a focused workflow with your team.
- 03Measure the change, then decide what to expand.